Category Archive

This is going to be a quick post.  I don’t want to add too many words to this basic rule.  This rule applies to big companies and small, rich people and poor, treat others as you want to be treated.  The golden rule is critical for anyone that wants to achieve more.  Treat others with kindness.  Treat others with respect.  Treat others with knowledge, wisdom, encouragement.  The basic fact here is that you get much more than you give in these situations.

I was compelled to write this because of a note that I got about something that wasn’t working with my site from a technological / process point of view.  A process that should be easy wasn’t as easy as I thought it was.  So rather than showing why or asking for help, a user wrote me a very nasty note.  Ok, I understand that when things aren’t easy or don’t work or are simply broken that this is frustrating.  Tell me, and I will work to fix it.  Long ago, I worked in the restaurant business and when a customer didn’t have a good meal  I tried to fix it.  I would recook their food and give them their next meal on the house.  I tried to go above and beyond.  I tried to approach from the point of view of “what if it were me.” When it comes to food I know that I have been on the receiving end before.  I love it when the purveyor goes above and beyond.  Just realize that in order for them to do so, you have to speak up … just don’t be rude about, be nice, and treat him or her the way you would want to be treated.